Frequently Asked Questions

1. How do I enter the raffle?

To enter the raffle, simply select your desired raffle, choose the number of tickets you'd like, and proceed to checkout. Once your payment is confirmed, your tickets will be entered into the draw.

2. How much do raffle tickets cost?

Ticket prices vary depending on the raffle. We offer tickets starting from as low as 10p. Each raffle will clearly display its ticket price.

3. What prizes can I win?

We offer a variety of exciting prizes including cash jackpots, tech gadgets like iPads, iPhones, laptops, and even full packs of scratch cards. The prize details for each raffle are displayed on the respective raffle page.

4. How is the winner selected?

Winners are selected randomly through a transparent and fair drawing process using a certified random number generator. All draws are conducted live, and the results are shared on our website and social media channels.

5. How will I know if I win?

If you win, you will be notified via email or SMS, depending on the contact information you provided during entry. We also announce winners on our website and social media platforms.

6. Can I enter more than once?

Yes! You can purchase as many tickets as you like for any raffle to increase your chances of winning.

7. Is there an age requirement to enter the raffle?

Yes, you must be at least 18 years old to participate in our raffles. This is to comply with legal regulations.

8. How do I claim my prize?

If you win, our team will contact you directly with instructions on how to claim your prize. Prizes can either be shipped to you, or you may choose to collect them in person, depending on the prize.

9. Are my payments secure?

Absolutely! We use secure payment gateways to ensure all transactions are safe and encrypted. Your payment information is never stored on our site.

10. What happens if a raffle is canceled?

If a raffle is canceled for any reason, all participants will be notified, and ticket purchases will be refunded in full.

11. Can I get a refund for my ticket?

Once a raffle ticket is purchased, it is non-refundable, except in cases where the raffle is canceled by us.

12. How can I contact customer support?

You can reach our customer support team via email at support@rafflewebsite.com or through our contact form on the website. We're here to help!